In their own words
What customers say after the job is done.
Every quote on this page is reproduced exactly as the customer wrote it, nothing cleaned up or extended. Most come from the shop’s Google listing, which is the largest pool and the easiest one for you to check yourself. A few were posted directly on this website instead, and those are labeled that way rather than folded in as if they were the same thing.
See all 93 reviews on GoogleThe short version
“Seriously look no further and go to this shop. It is so rare and difficult to have an honest mechanic in your area and buffalo is lucky to have one.”
Louis Shakkour · Google review
Years of the same answer
“I’ve been going here for the past few years... Bailey Tire has always done amazing work for me and gets awesome prices (sometimes better than Tire Rack) on tires. They pay attention to small details and have never dinged one of my many sets of wheels when mounting tires. They have always been very straightforward, honest, and priced fairly. The owner and his staff are knowledgeable and very good at what they do.”
Dawson Johannes · Google review
A set of custom wheels comes back the way it went on, whether it is mounted at the counter above or on the lift out back.
Why it keeps coming up
The reviews point at the same handful of things.
Read enough of these and a pattern shows up that has nothing to do with any one job. Bailey Tire has been family-owned and operated on Englewood Avenue since 1970, every job carries a 12-month, 12,000-mile warranty backed by a 100% satisfaction guarantee, and estimates on vehicle or marine work are always free before anything comes apart. The shop is also a NAPA AutoCare Center and part of the ACDelco Professional Service Center program, so the parts and diagnostic standard behind the work answer to somebody besides the shop itself. None of that shows up in a star rating, but it is most of what the quotes on this page are actually describing.
1970
Family owned since
12mo / 12k
Warranty on our work
100%
Satisfaction guarantee
Free
Estimates, auto and marine
And more than one reviewer skips the shop’s name entirely and just names the person. Ask for Don. He is the one they keep writing about.
The same building
Cars, tires and boats. One crew.
The honesty and the attention to detail that show up again and again in these reviews are not coming from two different teams on two different sides of the building. It is the same people working the alignment rack and the boat on the trailer next to it.
More of what people said
The rest, unedited.
Three more of these came from Google. The other three were posted straight to this website, dated by the customer, and never carried a star rating of their own, so none is invented here.
★★★★★
“Fast, friendly and professional! Don was extremely accommodating and the techs he had working on my truck did a great job. They have my future business without a doubt!”
★★★★★
“Very nice owner. Fixed my tire very quickly.”
★★★★★
“I've been blessed to cross paths with Don and his team of experts... Honest, compassionate and reliable mechanics!”
“Great work on all my vehicles and great customer service! My go to auto repair shop. Don and crew are great!”
“Always great work at a fair price.”
“Great service and customer service”
See for yourself, or come find out.
536 Englewood Ave., Buffalo, NY 14223. Open Monday to Friday, 8:30 AM to 5:00 PM. Estimates are free, on vehicle work and on marine work.